Account shows over limit.

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    kbrc
    Asked on October 09, 2019 at 10:22 PM

    Hi,

     

    Actually we are not exceed limit, it is because few times try to export from excel. Our submission is not more than 400.

     

    Kindly assists

     

  • Profile Image
    Jed_C
    Answered on October 09, 2019 at 10:42 PM

    We apologize for the inconvenience.

    Yes, you are right, your submissions is only 300+ and shouldn't exceed your limit. I have now reactivated your account. Please try logging out and logging back in.

    Let us know if you need further help.