What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hello, Cynthia. Have you checked your gmail inbox and spam folder if in case the email alerts landed there?
It began working after I made the post. It wasn't going into my spam and
the email I used in my form is forwarded to my gmail.
After I posted about the issue (after searching and seeing that many had
the same issue) it suddenly started going through.
Hope it keeps working well as I may use jotform for my business if it
doesn't give me any issues or concerns.
Thank you for the prompt reply! :)
Its good to go through this guide : How to setup email alerts to prevent emails not being received issues
Should you have any questions feel free to contact us.