Account blocked despite having paid.

Hi all,

Our account has been blocked and we have just received some messages requesting actions in terms of payment.

Last week we were requested to check payment as it seemed to be some issue with the credit card number. This was solved and the payment was done, but you still consider us as 'free' users.

Our user is formulariosmacario

You can see the screenshot of the payment notice provided by you. We kindly request you to review this and provide the solution asap, as we are in the middle of a campaign and this is really disturbing our plans.

Thank in advance for your attention.

Lidia Valverde

We apologize for the inconvenience.

Account has been activated. Please check and let us know if you need further help.