Google sheets data not populating from forms.

  • shwnsmmns
    Asked on October 10, 2019 at 10:52 AM
    Hello, 
     
     
     
    Google Sheets integration has an issue. It's seems that the expected behavior should be that when a form is filled the integrated sheet should update the corresponding data from the form. Is not all data collected from the form to be updated to the sheet? Please advise, because JotForm is not sending data to the Google Sheet; data is not populating.
     
     
     
     
    Thanks,
    Shawn S 

    Contact: Shwnsmmns@gmail.com 

     
  • Nik_C
    Replied on October 10, 2019 at 12:04 PM

    We're sorry for the inconvenience.

    I manually pushed the submissions to your sheet, please check and let us know.

    Thank you.

  • shwnsmmns
    Replied on October 11, 2019 at 4:20 AM
    Hello,
    The sheet has not been updated. And is this not supposed to update
    automatically?
    I also get the message as shown in the attachment regarding cookies, which
    should not be an issue. I have clear all cookies and placed Google as an
    exemption and message still comes up. I removed the Google Sheets account
    from the App and tried to authenticate again but message is coming up
    instead of login screen.
    Please advise.
    ...
  • Ashwin JotForm Support
    Replied on October 11, 2019 at 7:17 AM

    I would suggest you to please share a screenshot of the message you see and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.