- heartinvitesAsked on April 01, 2013 at 06:17 AM
All the settings seem correct but whenver i submit a form the alert does not come through to my inbox.
My email details are email@example.com
Really confused have tried everything the only thing that worked was i created a new email on my host server (godaddy) of firstname.lastname@example.org and that works!?
If you could help that would be great!
- JotForm SupportEltonCrisAnswered on April 01, 2013 at 06:42 AM
That's because the first email was in the bounce list due to the following reason.
email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'
I have now removed it so it should now be fine. It says the address is unknown, most probably the email was created before submissions are sent to this address. I would suggest to check it again now. Thank you!