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Having a problem receiving email alerts to my inbox when a form is filled out?Asked by heartinvites on April 01, 2013 at 06:17 AM
All the settings seem correct but whenver i submit a form the alert does not come through to my inbox.
My email details are email@example.com
Really confused have tried everything the only thing that worked was i created a new email on my host server (godaddy) of firstname.lastname@example.org and that works!?
If you could help that would be great!
email problem email alerts settings
That's because the first email was in the bounce list due to the following reason.
email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'
I have now removed it so it should now be fine. It says the address is unknown, most probably the email was created before submissions are sent to this address. I would suggest to check it again now. Thank you!