Forms is not showing up online..

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    jlsrentonadmin
    Asked on October 10, 2019 at 02:23 PM

    HELP! Our online submission form is not working.. we've had it built and running for a couple months now but today, our Brokers cannot access the form to fill out a marketing request! Can you please give me a call or look into it ASAP! Thank you for your time.

    - Sadie 

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    JohnRex
    Answered on October 10, 2019 at 03:35 PM

    Hi Sadie,


    I have tried accessing the form that you mentioned however, I wasn't able to replicate the issue. It's viewable on my end.

    Could you please try accessing your form again and let us know if the issue still persists so we could further check.

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    jlsrentonadmin
    Answered on October 11, 2019 at 04:30 AM

    Hi there,
    We fixed it on our own. We just refreshed the URL link.
    Have a good day,
    Sadie Dedon

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    JohnRex
    Answered on October 11, 2019 at 06:35 AM

    Hi Sadie,

    We're glad to know that the form is working fine now on your end. It has been reported that the issue happens to forms with Continue Forms Later feature enabled, but it has been fixed already.

    Apologies for this inconvenience.