Nothing but blank white screen on forms.

  • Riley_Josh
    Asked on October 10, 2019 at 2:56 PM

    Several of my forms show nothing but a blank white screen.


    I have cleared my form cache to no avail.  


    What do I need to do?


    Please help!

    Jotform Thread 1996636 Screenshot
    Page URL: https://form.jotform.com/91645778562168
  • Riley_Josh
    Replied on October 10, 2019 at 2:59 PM

    Chrome Dev Console errors attached: 

    1570733942Screen Shot 2019 10 10 at 2 Screenshot 10

  • Mike_G JotForm Support
    Replied on October 10, 2019 at 3:38 PM

    Thank you for the additional information and we would like to apologize for any inconvenience the issue had caused you.

    It seems that the issue with your form has already been fixed since you have already cleared the cache of your account. Please check it again and let us know if the issue persists on your end.

  • Mike_G JotForm Support
    Replied on October 10, 2019 at 4:08 PM

    I found your response to this thread, which, for some reason, was not posted.

    1570737945zt16 05 19 Screenshot 10

    We would like to apologize for any issues it had caused you. And thank you for updating us that the issue has been fixed on your end. Please do not worry about the duplicate thread. If you have any other questions or concerns, please do not hesitate to let us know and we will be glad to help you.