I am not receiving emails from my submission forms submitted through my website

  • Profile Image
    xblade
    Asked on April 01, 2013 at 09:46 AM

    http://www.jotform.com//?formID=30125816390348

     

    I am not receiving emails from the forms submitted through my wesbite, however I am receiving the test emails.

     

    I have checked my spam folder and they are not going there either.

     

    Please could this be looked into.

     

    Thank you.

  • Profile Image
    jefreylandicho
    Answered on April 01, 2013 at 10:12 AM

    I checked your email notification and no email address was set. 

    Please add the email address in the Recipient E-mail you want to receive the notification. To add the email address in the notification email, click Setup & Embed then click the email alersts icon and select the notification you have created.

    Click the Reply-To and Recipient Setting

    And in the Recipient E-mail, add the email address you want to receive the form notification.

    If you need further assistance, please contact us again.