Updating account password

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    Asked on October 10, 2019 at 03:21 PM

    I am unable to log in except with google. Even using my google credentials.

    I need to fix this because I am ready to change the user from myself to the production manager. Please help me change this.

  • Profile Image
    Answered on October 10, 2019 at 04:36 PM

    If you wish to update the password for your account, please check the information in this guide — How-to-reset-the-password

    Or, since you can still log in to your account, you can change your account password on the Profile Page — https://www.jotform.com/myaccount/profile

    If you have other questions or concerns, please do not hesitate to let us know.

  • Profile Image
    Answered on October 11, 2019 at 04:30 AM
    I cannot enter a CURRENT password in the change field. Please advise. The password for my google account won’t work.

    Shawna Tompkins
    US Mower

  • Profile Image
    Answered on October 11, 2019 at 07:27 AM

    It seems you have signed up with Google. In that case, you may try resetting your password by clicking on the Forgot Password link on the Login page.

    Guide: How-to-reset-the-password