Are your servers experiencing issues?

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    Asked on April 01, 2013 at 11:45 AM

    WHy am i getting this message when i try to submit our forms? - 

    Oops! Redis server went away


    We have active campaigns that cannot be down.  Let us know ASAP what's going on here.

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    Answered on April 01, 2013 at 12:07 PM


    Please try to clear your browser cache then try it again. I tested your form in my end and it directed me to your thank you page. Here is the screenshot of your thank you page.


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    Answered on April 01, 2013 at 03:01 PM

    I'm getting email from my users complaining about the same thing.

    Can we have an explanation?  If this temporary? What is the cause?

  • Profile Image
    Answered on April 01, 2013 at 03:42 PM


    Can you please share you webpage url where you have embedded your form. It would help us investigate your issue.