What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I did a test run of my form one time but it looks like I was charged 2 times for the SSL. Why is that and will that happen everytime?

    Asked by cfasoccer on April 01, 2013 at 01:28 PM
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    JotForm Support

    Answered by EduardoMendez on April 01, 2013 at 01:31 PM

    Hi there, 

    I checked your account and it shows only one submission.  It was not an SSL submission, but a payment submission.

    Is that correct?