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handsofferinghopeAsked on October 11, 2019 at 1:07 PM
I've built a form that allows user donations. If a user puts $0, then they can bypass the cc info by just clicking submit, but is there a way to hide the cc info if the user puts $0? It seems a bit confusing and may frustrate users if they feel they need to input their cc info when they aren't actually donating. Thanks for your help!
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Vanessa_TReplied on October 11, 2019 at 3:11 PM
You can create a condition that hides the payment field based on an answer from another field.
I assume you want to hide the CC portion of the payment field if Suggested Donation is $0?
If yes, unfortunately since suggested donation and credit card details both belong under payment field, there is no way to hide just the cc portion.
May I suggest instead to add another field before it, like a question if they would like to donate, if no, then user can directly submit the form.