, then they can bypass the cc info by just clicking submit, but is there a way to hide the cc in...">
 

Is there a way to hide cc info on donations if the user inputs "$0?"

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    handsofferinghope
    Asked on October 11, 2019 at 01:07 PM

    I've built a form that allows user donations. If a user puts $0, then they can bypass the cc info by just clicking submit, but is there a way to hide the cc info if the user puts $0? It seems a bit confusing and may frustrate users if they feel they need to input their cc info when they aren't actually donating. Thanks for your help!

  • Profile Image
    Vanessa_T
    Answered on October 11, 2019 at 03:11 PM

    You can create a condition that hides the payment field based on an answer from another field.

    I assume you want to hide the CC portion of the payment field if Suggested Donation is $0?

    1570820733Screen Shot 2019-10-12 at 3.05

    If yes, unfortunately since suggested donation and credit card details both belong under payment field, there is no way to hide just the cc portion.

    May I suggest instead to add another field before it, like a question if they would like to donate, if no, then user can directly submit the form.

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