What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need this form recovered please. 3050625191

    Asked by tanagramgd on April 02, 2011 at 12:56 PM

    This form disapeared between december and now. I put a lot of time into the form and would like it recovered.


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    Answered by allanftd on April 02, 2011 at 02:19 PM

    Hi tanagramgd,

    We'll try our best to help you recover this form. For verification purposes, can you still remember...

    - the name of the form?

    - the website/s where you embedded this form?

    We'll wait for your answers. Please let us know if you have any other concerns. Thank you for using JotForm!


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    Answered by tanagramgd on April 12, 2011 at 07:36 AM

    I never embedded it, that's the problem.
    the user email was jludovice (at) aboutarc.com

    on this page, you can see the first item, the blue banner, order item was tied to the form, it was going to pre-populate some fields.

    On this page http://arc.grantmdavis.com/marketing-organic.html

    You will find Order Item

    It used to work.

    Regarding the comment below, I am a Premium user of 1 account gdavis (at) eqrworld.com, and am turning several accounts to premium. The creation of the form I'm looking for and coding of my site to prepopulate the jotform took about 2 hours, I'm not sure how to take the comment below. This is preventing me from becoming a Premium user for this acccount and others. I've recommended JotForm to about 5 people. I realize it's not fun to dig through backups. It's not fun to have your work just vanish either. I can tell you if this form gets restored, this client has no option but to become a premium user.


    Since recovering a form from backups is 20-minute manual work, we can only do it for Premium users.


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    JotForm Support

    Answered by liyam on April 12, 2011 at 10:47 AM


    I will submit a ticket for this request.

    Thank you for your patience.

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    JotForm Founder

    Answered by aytekin on April 17, 2011 at 05:36 AM

    It was on your trash folder. Restored now.