The link I received to verify my email address isn't clickable

The link I received to verify my email address isn't clickable. Can you  help?

I found only a guest account under your e-mail address. Are you trying to register a new account?

I checked our logs. We did not send any e-mails to this e-mail address.

If you have another account, please provide the username or the e-mail address of the account.

We will wait for your response.