Updating an Email Address

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    michellegrasings
    Asked on October 11, 2019 at 08:14 PM

    Hello. 

    We have noticed if a guest responds to an email confirmation this receive after submitting a Jotform it is sent an old email address but we cannot find where to update this email address. 

    Thank you.

  • Profile Image
    Richie_P
    Answered on October 11, 2019 at 09:24 PM

    Can you please share the form in question so that we can check it out?

    Kindly also check your autoresponder recipient email address if its correct.

    Looking forward for your response.