Jotform Inbox is stripping some formatting for Long Text Entry fields.

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    Asked on October 13, 2019 at 09:47 AM

    Actually, I'm collecting responses from writers for my anthology. In poetry, Shayari etc content submitted is never in paragraphs, instead, it is in lines. But, whatever I'm receiving is in paragraph form. 

    Kindly, tell me any way to actually get it in that way.

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    Answered on October 13, 2019 at 10:34 AM


    I see that if text was copy/pasted to form's field, some formatting may be stripped by Inbox tool. I will raise your concern to our developers so they checked closer if we can adjust this. 

    We will keep you informed with updates for this ticket. 

    Thank you for reaching us out.

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    Answered on October 16, 2019 at 02:30 AM


    The issue is fixed now.

    1571207423Screen Shot 2019-10-16 at 9.29