I would like to close my account.

  • americanpiepizzas
    Asked on October 13, 2019 at 10:44 AM

    I would like to close my account. Please advise how to proceed.

  • John Support Team Lead
    Replied on October 13, 2019 at 11:19 AM

    If you mean you would like to cancel your subscription, You may downgrade your account to a free one by following this guide on How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free.

    I would like to close my account. Image 10

    I can see that you're on a Premium subscription. Please note that when you cancelled this type of subscription and decided to re-subscribe in the future, you will no longer able to subscribe with the same Plan as it is no longer offered.