Not receiving email notifications

  • dr.himmel
    Asked on October 14, 2019 at 9:40 AM

    Not getting results of a filled out form emailed to me. Where is it going after the form is filled out at the customer hits the submit button?

  • AshtonP
    Replied on October 14, 2019 at 10:15 AM

    I have checked your forms and email notifications seems to be sent perfectly to the configured email address (hand****do**@gmail.com). 

    If you would like to check the email logs from your account you can check the same. Please follow the steps provided in this guide: How-to-View-All-Your-Form-Email-History

    Also check you spam folder just in case notifications have landed there. Here is a guide that will provide you more details: Why-Am-I-Not-Receiving-Email-Notifications

    Let us know if you have any questions.