Deleted forms: Is there a way to retrive all the forms?

  • Ashton
    Asked on October 14, 2019 at 10:20 AM

    Some employee went on our jotform and deleted all of your forms. Can you restore them.

  • breitmancapital
    Replied on October 14, 2019 at 10:22 AM

    This all happened yesterday. So I need them restore from yesterday on.

  • AshtonP
    Replied on October 14, 2019 at 10:38 AM

    I have checked your account and it seems that you have deleted all the forms from your account. You can view the same from your account history as well. 

    1571063818Lost all my forms Screenshot 10

    Unfortunately if a form is deleted form trash, it can't be retrieved. However I can see that the form 91325663403150 belongs to an other account linked with email adddress submis*****@b**kinf*****ial.com


  • breitmancapital
    Replied on October 14, 2019 at 10:47 AM

    So there is no way to bring the forms back?

  • AshtonP
    Replied on October 14, 2019 at 10:56 AM

    I am escalating this to our backend team if they can do something in this case.

    They will get back to you with an update.