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AshtonAsked on October 14, 2019 at 10:20 AM
Some employee went on our jotform and deleted all of your forms. Can you restore them.
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breitmancapitalReplied on October 14, 2019 at 10:22 AM
This all happened yesterday. So I need them restore from yesterday on.
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AshtonPReplied on October 14, 2019 at 10:38 AM
I have checked your account and it seems that you have deleted all the forms from your account. You can view the same from your account history as well.
Unfortunately if a form is deleted form trash, it can't be retrieved. However I can see that the form 91325663403150 belongs to an other account linked with email adddress submis*****@b**kinf*****ial.com
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breitmancapitalReplied on October 14, 2019 at 10:47 AM
So there is no way to bring the forms back?
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AshtonPReplied on October 14, 2019 at 10:56 AM
I am escalating this to our backend team if they can do something in this case.
They will get back to you with an update.