What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I download my submissions. The icons for export to excel / csv do not work.

    Asked by eschwartz on April 06, 2010 at 09:18 PM

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 08, 2010 at 01:50 AM
    Hi Eric,

    Thank you for being first to post on our new forum! 

    We fixed this problem now. If you find any further problems on JotForm 3.0 Beta, please feel free to post them on the forum!
  • Profile Image

    Answered by on April 13, 2010 at 09:20 PM

    the PDF download still does not work.  thanks
  • Profile Image

    Answered by ffv on April 14, 2010 at 05:27 AM

    what happened to all our old submissions?
  • Profile Image

    Answered by lyler on April 14, 2010 at 12:47 PM
    PDF Download not working as of 4/14/10 12:47 pm CST  Safari 4.0.5  Mac OSX 10.6.3