What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Upload Storage

    Asked by bubbbab on April 01, 2013 at 10:52 PM

    Hi there:  Is it possible for file uploads for me to choose another location on our web server to upload the files?  Alternatively, as long as I have the space on my paid account, can I allow as large an upload as I choose?  Thanks in advance.  Steve.

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    Answered by sidharth_kch on April 02, 2013 at 02:18 AM


    Unfortunately, file upload cannot upload the files to your server. You can try our DropBox integration which will upload files to dropbox.

    The maximum size for a file upload is 1GB across all types of account, but please keep in mind upload space are set according to the plan. You can see this on the Pricing Page.

    To change it, click on the upload field then click the Max File Size button:

    Hope this helps!.




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    Answered by bubbbab on April 02, 2013 at 07:09 AM

    THank you Sidarth.  As always with Jotform, a very detailed and exact response. Appreciated. I have a 10GB plan so the 550MB file should be no problem.


    Thanks again!


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    Answered by sidharth_kch on April 02, 2013 at 08:33 AM

    You are welcome.

    Should you have any questions feel free to contact us.