Upgrade Hippa Compliance on a google account

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    Asked on October 14, 2019 at 12:00 PM

    Hello I am trying to upgrade my account to include Hippa compliance, however I cannot because it requests a password change, I don't use a password to login to Jotforms, I use my google account which is seperate. Please upgrade my account to Hippa Compliance.

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    Answered on October 14, 2019 at 01:21 PM

    Kindly try creating a password for your Jotform account by using the forget password.


    A password reset instruction would be sent to your email address.

    Once you have created a password, you may apply/upgrade to HIPAA compliance.


    Let us know how it goes.