Upgrade Hippa Compliance on a google account

  • Profile Image
    jtedescojam
    Asked on October 14, 2019 at 12:00 PM

    Hello I am trying to upgrade my account to include Hippa compliance, however I cannot because it requests a password change, I don't use a password to login to Jotforms, I use my google account which is seperate. Please upgrade my account to Hippa Compliance.

  • Profile Image
    Richie_P
    Answered on October 14, 2019 at 01:21 PM

    Kindly try creating a password for your Jotform account by using the forget password.

    Guide:-How-to-reset-the-password

    A password reset instruction would be sent to your email address.

    Once you have created a password, you may apply/upgrade to HIPAA compliance.

    Guide:How-to-upgrade-to-HIPAA-Compliance

    Let us know how it goes.