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    Monica woods 
    Asked on October 14, 2019 at 12:38 PM

    I was charged please cancel and refund. 

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    Richie_P
    Answered on October 14, 2019 at 01:57 PM

    I have checked your account and you're in the free plan.

    May we know if you have another account under Jotform?

    Can you please share any payment transaction so that we can check it further?