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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook tab form not working on mobile devices

    Asked by remcginn on April 02, 2013 at 01:06 AM

    I followed the instructions here: Adding Form to Facebook and the form works fine for a lapbtop.  But I am having many complaints of this form not working.  I have asked questions such as what browser and what device they are using, and the ones that are not working are using phones and tablets.  They get an error message saying, "page not found".  Does this Facebook form not work on mobile devices?  Is there any way to get around this, for it to work on mobile devices?


    Thank you!


    Ralph McGinnis

    Page URL:

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    JotForm Support

    Answered by jonathan on April 02, 2013 at 05:10 AM

    Hi Ralph,

    You may want to use the static method in adding your facebook app. Please see this guide


    FB now also support tabs for mobile views, like this


    Please inform us if the issue persist.


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    Answered by remcginn on April 02, 2013 at 02:03 PM

    Thank you!  This resolved the issue!

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    Answered by GraceS on August 11, 2014 at 07:33 AM



    I am using the static html, i chose the website app. There's no link for mobile. What can I do?

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    Answered by jedcadorna on August 11, 2014 at 09:56 AM

    @Grace S,

    I have created a separate thread for you and we'll reply to your question in this thread www.jotform.com/answers/414482. Thank you for your patience.