Facebook tab form not working on mobile devices

  • Profile Image
    remcginn
    Asked on April 02, 2013 at 01:06 AM

    I followed the instructions here: Adding Form to Facebook and the form works fine for a lapbtop.  But I am having many complaints of this form not working.  I have asked questions such as what browser and what device they are using, and the ones that are not working are using phones and tablets.  They get an error message saying, "page not found".  Does this Facebook form not work on mobile devices?  Is there any way to get around this, for it to work on mobile devices?

     

    Thank you!

     

    Ralph McGinnis

  • Profile Image
    jonathan
    Answered on April 02, 2013 at 05:10 AM

    Hi Ralph,

    You may want to use the static method in adding your facebook app. Please see this guide

     -Adding-forms-to-Facebook-Static-HTML-App-Method-

    FB now also support tabs for mobile views, like this

     

    Please inform us if the issue persist.

    Thanks.

  • Profile Image
    remcginn
    Answered on April 02, 2013 at 02:03 PM

    Thank you!  This resolved the issue!

  • Profile Image
    GraceS
    Answered on August 11, 2014 at 07:33 AM

    hello,

     

    I am using the static html, i chose the website app. There's no link for mobile. What can I do?

  • Profile Image
    jedcadorna
    Answered on August 11, 2014 at 09:56 AM

    @Grace S,

    I have created a separate thread for you and we'll reply to your question in this thread www.jotform.com/answers/414482. Thank you for your patience.