View Submissions Pages are not opening

  • Traa2012
    Asked on October 14, 2019 at 4:12 PM

    I get an error message for all the pages I have attempted to open this afternoon.  About 4.  Is there are problem on your end?

  • John Support Team Lead
    Replied on October 14, 2019 at 4:37 PM

    Hi @Traa2012,

    I have tried viewing your form submissions and opening it one by one but was not able to replicate the issue. I haven't encountered an error.

    Could you please provide further details about the error? It would be great if you could also provide a screenshot. Please refer to this guide on How-to-Post-Screenshots-to-Our-Support-Forum.

    Also, you may try clearing your browser's cache or use a different browser and see if the issue is related to the cache/browser.

    I went ahead and cleared your form caches. Please try viewing the form once again and let us know if the issue still persists.