What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do i remove the jot form name at the top of the form when it is emailed out....

    Asked by carsonmediamarketing on April 02, 2013 at 06:56 AM

    i am handling a project for a client and i do not want them to see jotform at the top of the form when the form is submitted and they receive an email confirmation.  thank you.

    Screenshot
    name form name JotForm email
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    Answered by sidharth_kch on April 02, 2013 at 08:28 AM

    @carsonmediamarketing

    Please follow these steps to delete JotForm logo from notification emails:

    1. Open your form in Edit mode.

    2. Click "Setup & Embed" tab

    3. Click "Email Alerts" (notification email)

    4. Under notification's "Compose Email", just simply click JotForm logo and delete

     

     

    5. Click on save button.

    Please let us know if you need further assistance.

    Thanks,

    Sidharth

     

     

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    Answered by carsonmediamarketing on April 02, 2013 at 08:30 AM

    thank you so much!

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    Answered by carsonmediamarketing on April 02, 2013 at 08:41 AM

    is there a way to not show - From JotForm noreply@jotform.com on the email?

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    Answered by sidharth_kch on April 02, 2013 at 09:36 AM

    @carsonmediamarketing

    Yes you can change it to your own email address. Please refer these articles:

    http://www.jotform.com/help/30-Understanding-Reply-To-and-Recipient-Settings-on-E-mail-Wizard

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Please let us know if you need further assistance.

    Thanks,

    Sidharth