how do i remove the jot form name at the top of the form when it is emailed out....

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    carsonmediamarketing
    Asked on April 02, 2013 at 06:56 AM

    i am handling a project for a client and i do not want them to see jotform at the top of the form when the form is submitted and they receive an email confirmation.  thank you.

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    sidharth_kch
    Answered on April 02, 2013 at 08:28 AM

    @carsonmediamarketing

    Please follow these steps to delete JotForm logo from notification emails:

    1. Open your form in Edit mode.

    2. Click "Setup & Embed" tab

    3. Click "Email Alerts" (notification email)

    4. Under notification's "Compose Email", just simply click JotForm logo and delete

     

     

    5. Click on save button.

    Please let us know if you need further assistance.

    Thanks,

    Sidharth

     

     

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    carsonmediamarketing
    Answered on April 02, 2013 at 08:30 AM

    thank you so much!

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    carsonmediamarketing
    Answered on April 02, 2013 at 08:41 AM

    is there a way to not show - From JotForm noreply@jotform.com on the email?

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    sidharth_kch
    Answered on April 02, 2013 at 09:36 AM

    @carsonmediamarketing

    Yes you can change it to your own email address. Please refer these articles:

    http://www.jotform.com/help/30-Understanding-Reply-To-and-Recipient-Settings-on-E-mail-Wizard

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Please let us know if you need further assistance.

    Thanks,

    Sidharth