How to deactivate private key

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    Asked on October 15, 2019 at 04:55 AM
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    Answered on October 15, 2019 at 05:22 AM

    Hi, RAAdvisory

    When you encrypt the form, you cannot view your submission without private key. You can disable encryption in your form at this way;

    1-) Go to the settings in your form. And click the "SHOW MORE OPTIONS" button on the FORM SETTINGS field.



    2-) You can see the 'Encrypt Form Data' . Select the option 'No'.


    3-)You can now see all your submission without the need for private key.


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