Jotform inbox is not loading for the Hours worked form

  • quinnpone
    Asked on October 15, 2019 at 5:28 AM

    Hello,

    The inbox for the 'hours worked' form is not loading.  When I click 'inbox', the screen clears and there is an image of an envelope on the centre of the screen - but that is it.  The envelope keeps loading/clearing...but inbox details not shown

    Jotform Thread 2001086 Screenshot
    Page URL: https://eu.jotform.com/inbox/92312675024351
  • Girish JotForm Support
    Replied on October 15, 2019 at 5:58 AM

    I was able to replicate this from our end too. There are few errors on the console. We have alerted our backend team regarding this issue and will keep you apprised on updates via this thread.

    Meanwhile, I would request you to check the submissions from the Form Submission page - https://www.jotform.com/help/269-How-to-View-Form-Submissions 

  • Girish JotForm Support
    Replied on October 15, 2019 at 6:09 AM

    Please check the Inbox now. The issue has been fixed and it is opening fine from our end. Do check and let us know if there is any further issue.

  • quinnpone
    Replied on October 15, 2019 at 6:50 AM
    Inbox opening up now. Thanks for the speedy fix.
    ---
    Kind regards,
    Graciela Quinn
    Accounts
    07729 906976
    ...