Jotform inbox is not loading for the Hours worked form

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    quinnpone
    Asked on October 15, 2019 at 05:28 AM

    Hello,

    The inbox for the 'hours worked' form is not loading.  When I click 'inbox', the screen clears and there is an image of an envelope on the centre of the screen - but that is it.  The envelope keeps loading/clearing...but inbox details not shown

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    gerardw
    Answered on October 15, 2019 at 05:58 AM

    I was able to replicate this from our end too. There are few errors on the console. We have alerted our backend team regarding this issue and will keep you apprised on updates via this thread.

    Meanwhile, I would request you to check the submissions from the Form Submission page - https://www.jotform.com/help/269-How-to-View-Form-Submissions 

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    gerardw
    Answered on October 15, 2019 at 06:09 AM

    Please check the Inbox now. The issue has been fixed and it is opening fine from our end. Do check and let us know if there is any further issue.

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    quinnpone
    Answered on October 15, 2019 at 06:50 AM
    Inbox opening up now. Thanks for the speedy fix.
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    Graciela Quinn
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