wheres my forms?

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    Paul Lacey 
    Asked on October 15, 2019 at 08:54 AM

    Hiu, ive just logged on to jotform this morning to find that all my forms have disappeared,  double checked as I've had people saying the form doesn't send. Could you tell me what's happening please as we are a charity and non profit operation for the local community, and we use these forms for both club members and for people to get in touch. we are all volunteers and obviously not there 7/24 so this was a real boon to us, thank you

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    Answered on October 15, 2019 at 09:13 AM

    I checked your email address in our system but I was not able to find any account.

    Is this one of your forms - https://www.jotform.com/90604395829365?

    That form was created on the account PaulGLacey. There are 3 more forms on that account. The account email address is P**l@bi********c.com. You can log in with the username or email address. You can reset the password if you forgot it. 

    How to reset the password

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    Paul Lacey 
    Answered on October 16, 2019 at 02:50 PM
    Hi BJoanna,
    Thank you for that, it’s really appreciated, I don’t know why I was getting redirected. Have altered my password now as suggested, everything is good now, thanks again, Paul