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    Not able to edit forms

    Asked by scottwilder on April 02, 2013 at 09:57 AM

    Every time I go to edit a form a get an error because the URL has an extra '/' that breaks the link

     

    For example

     

    http://www.jotform.com//?formID=11574359580

     

    See the extra '/' ???

     

    That seems to be on all of our forms.

     

    Can we get that fixed please?

    Page URL:
    http://www.jotform.com//?formID=11574359580

    JotForm www
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    Answered by jefreylandicho on April 02, 2013 at 10:25 AM

    I was not able to reproduce the same issue you are currently experiencing as I was able to access the edit form without any issue. Can you please try to delete your browser cache and cookies and  relogin? 

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    Answered by scottwilder on April 22, 2013 at 10:13 AM

    Tried deleting cache and cookies

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    Answered by scottwilder on April 22, 2013 at 10:16 AM

    Happens in all browsers: Chrome, Firefox and Safari a second forward slash is getting inserted into the url.

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    Answered by glennlee on April 22, 2013 at 10:21 AM

    Hi Scottwilder,

    I tried to edit a form in my end but I did not replicate the same error. I have clear your form cache in our end. Please try to log out then log in again to your account. Thanks!

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    Answered by scottwilder on April 25, 2013 at 01:03 PM

    seems to work on PC but not on mac

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    Answered by jeanettebmz on April 25, 2013 at 01:39 PM

    To edit forms, you need to log into your jotform account. There is nothing wrong with / , this will show once you click on the form and click on Edit

    We do recommend to open our Form Builder in Google Chrome.It will not work ok in Safari