Hidden Form Field Locked By First Form Submitter

  • creativebussales
    Asked on October 15, 2019 at 2:48 PM

    Hi Jotform, 

    I'm not quite understanding how to hide a field (capture attached). 

    step 1 Our prospective workflow is initiated internally by one of our DMV employees.

    step 2 Then the Autoresponder sends the email inviting the customer to fill out the remaining contents. 

    I'd like to hide the location question in step 1 to those customers that encounter the form on step 2. 

    However, the responses to these location questions will dictate the appearance of some conditional questions residing in the last few pages of the questionnaire. 

    Thank you for your help in advance!

    -Delia

    Jotform Thread 2001947 Screenshot
  • jonathan
    Replied on October 15, 2019 at 4:13 PM

    I reviewed your form and I noted that there are existing issue with your form Conditions.

    There were missing field errors on your form conditions. I recommend fixing them first for the form to work properly.

    1571170047zzz 2019 10 16 04 Screenshot 10

    ---

    As to your question, if I understand correctly, you wanted to hide the field/question Processing Location to the users on step#2 (via Email link).

    1571170193zzz 2019 10 16 04 Screenshot 21


    If this is correct, you can achieve this by using Get Form Page URL widget on the form and using the Edit link in the Email.

    Check this guide also : How to Show or Hide Fields on Edit URL

    Let us know if you need further assistance.





  • creativebussales
    Replied on October 16, 2019 at 6:10 PM

    Very nice! Thank you! I inversed the logic since our DMV people will initiate the survey first. 

    It looks like the Get Page URL  widget remains hidden on the front-end and is only visible in the edit mode, which is awesome!

    1571259057case Screenshot 10

  • jonathan
    Replied on October 16, 2019 at 6:29 PM

    Thank you for taking the time updating us on the status and letting us know all is good now.

    Contact us anytime should you need assistance again.