When I click on ‘users’ it takes me to a weird form . Where do I see the email accounts connected with my jotforms?

  • Profile Image
    Beth McConnell 
    Asked on October 15, 2019 at 05:52 PM
  • Profile Image
    stevenmarshall
    Answered on October 15, 2019 at 06:44 PM

    Hi Beth,

    I tried looking up your account via your email account but it shows as a guest account.

    If you are referring to sub-users on your account? You can view the email addresses of the sub-users via your account settings and then the user section.

    On the top right of the Forms page after you login click on the avatar then settings.

    Click on users and all the sub-users will display and you will see the email addresses of the sub-users on your account.

    1571178925Screen Shot 2019-10-15 at 3.29

    If this is not what you were asking can we get the username of your account or the email associated with your account? Could we also get the Form ID that you are being taken to when you click on users to look into the issue you are having?

    Waiting for your response.

    Thank you