Cards Forms>>Hidden Box: Hidden box widget doesn't show when editing submissions

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    AnglersWarehouse
    Asked on October 15, 2019 at 07:35 PM

    Hi I have added the hidden box widget on both my forms and just tried going into already submitted forms to add internatal status notes however when I go to submissions and click on the edit icon it takes me to the published view of the jotform with the information however the hidden box doesn't appear as its 'hidden' from the published view.



    This is a re-post of a comment on How To Assign Status To Submissions

  • Profile Image
    gerardw
    Answered on October 15, 2019 at 08:53 PM

    Kindly check if the "Auto hide empty fields" is checked.  Ensure that it's unchecked. Just click on the small cog wheel on the upper right inside the submissions page.

    Here's a sample screenshot:

    15711871321610_1.jpg

    Please let us know the form URL which you are referring to.

  • Profile Image
    AnglersWarehouse
    Answered on October 15, 2019 at 09:50 PM
    Hi Gerard,
    Thank you for your response.
    I have unticked that box now thank you see below:
    But when I click the edit icon it still takes me to the public submissions page also see below:
    [cid:image001.png@01D58419.7D790670]
    [cid:image002.png@01D58419.7D790670]
    Kind Regards,
    Angela
    [new aw email signature]
    ...
  • Profile Image
    roneet
    Answered on October 15, 2019 at 11:38 PM

    Unfortunately, we have not received the screenshots that you have shared.

    To post the Screenshot refer to this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    May we know which of the below two Forms are you referring to:

    https://www.jotform.co/form/83162602350851

    https://www.jotform.co/form/83288797756885

    Looking forward to your response.

    Thanks.


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    AnglersWarehouse
    Answered on October 15, 2019 at 11:43 PM

    1571197307jotform screenshot 1.png1571197317jotform screenshot 2.png

    Please see above screenshots thank you :)

    we have set up the hidden box for both the above forms.

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    roneet
    Answered on October 16, 2019 at 12:19 AM

    Let me test this further and get back to you.

    Thanks.

  • Profile Image
    roneet
    Answered on October 16, 2019 at 04:39 AM

    I have gone ahead and tested it further.

    I have noticed that the Hidden box is not supported in the Cards layout. Currently, it is only supported in the Classic layout. Let me escalate this to our development team. We will update you once we receive any information regarding this. Until you can follow this workaround:

    What you can do is add a Short text entry field to add a text note while editing the submission. You can add a Get Form Page URL. Add a condition to your Form to show this field only when the Form is edited.

    15712150091.PNG

    Let us know if you have further questions.

    Thanks.