Submit button is not getting disabled with the conditions

  • Profile Image
    Asked on October 15, 2019 at 10:27 PM

    Hi there,

    One of my forms is at:


    It is now dead...the submit button is supposed to be deactivated if they answer no to the first question.  Now regardless of whether I select yes or no, the form stalls out when I select submit...


    I was trying to set up an integration with IFTTT or the google contacts app to try and set up an automation so that may have messed something.


    I may have accidentally messed things further because I cleared out a couple of the API's that were authorized on my account which I thought were auto created when I tried setting up the IFTTT integration.  I deleted the PDF editor and 2 samsungs from the list

  • Profile Image
    Answered on October 16, 2019 at 12:19 AM

    The issue seems to be related to the option 'Review before Submit' in the form settings.


    Could you try disabling this option and see if that works? Please get back to us if you need any further assistance. We will be happy to help. 

  • Profile Image
    Answered on October 16, 2019 at 01:50 AM
    Hi there,
    I removed the review as you suggest but it still will not submit regardless
    of whether the first question is answered yes or no
  • Profile Image
    Answered on October 16, 2019 at 03:28 AM

    I tested your standalone form and it is working fine.

    Please re-embed your form with the iFrame code to see if that will resolve the issue.

    Getting the Form iFrame Code

    Your form does not have a condition to disable the submit button when NO is selected, so I assume that you removed that condition.