- ngeidngAsked on April 02, 2013 at 12:34 PM
After user fills out the form, and hits the SUBMIT button but it seems stuck – the button is saying please wait but nothing is happening. I’ve waited 10 minutes!
What is causing this problem? What's the fix?
- sidharth_kchAnswered on April 02, 2013 at 12:40 PM
I am unable to reproduce this issue. I checked your form and was able to do the test submission successfully. I was redirected to your thank you page.
If you continue to have this issue, please clear your browser cache and try again.
- ngeidngAnswered on April 02, 2013 at 12:56 PM
Got your submission...
On my side, I don't have a problem submitting. What I'm worried about is this problem was coming from a user, that is trying to fill out the form for the first time...
Is this something I have to tell all the users that are filling out this form?
- jefreylandichoAnswered on April 02, 2013 at 01:06 PM
Please try using IFRAME embed script instead as it helps eliminates script conflict that could be causing the loading issue.