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    Notification being sent to the wrong email address

    Asked by odms0523 on April 02, 2013 at 01:07 PM

    I have 2 forms setup with identical notifications.  1 form works just fine the other goes to my personal email address


    32 Winds Newsletter Sign-up (News Page) - goes to dennymeredithorr@yahoo.com, but is set to go to 32winds.mia@gmail.com
    Page URL:

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    Answered by jefreylandicho on April 02, 2013 at 01:23 PM

    In your condition setting, please change the email address or delete the condition that is set to send email to dennymeredithorr@yahoo.com

    To access your Condition setting, click Setup & Embed tab then click the Condition Icon and click the Save Conditions button.

    Replace the email address or delete the condition so it would not override the notification email you have created

    In your form email notification, I would advise filling up the Sender Name as making it empty could sometimes caused email notification to be not received.

    If you need further assistance, please contact us again.