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Auden JohnsonAsked on October 16, 2019 at 4:35 PM
My account was suspended for collecting socials but we're a school and we need that data. We won't be able to validate the student's certificates without that data.
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zuritapiaReplied on October 16, 2019 at 6:47 PM
Collecting SSNs through our forms is considered as sensitive information as per our terms: https://www.jotform.com/help/8-Terms-of-Use
You will have to do the following to avoid any possible suspensions in the future:
-Change your account email so it is a corporate one (not a free one),that shows your business domain rather than the public email address you currently show.
-Have a signature field in your form so your users can sign and acknowledge the sharing of such data:
-Add Terms widget: