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ServiceEquipementsAsked on October 17, 2019 at 2:54 AM
Hi,
I have just upgraded my jotform account, but there still is a warning message that says I have reached the amount of submissions allowed (which I am sure is under 1000 submissions).
Could you help ?
Kind regards,
Claire
Page URL: https://eu.jotform.com/myforms? -
craig Jotform SupportReplied on October 17, 2019 at 3:21 AM
We recalculated your limits and cleared your form cache. It solved the problem. Also, you can clear your form cache via following these steps,
1. Click your avatar then "Settings"
2. Click "Clear Cache" button
If you require any further assistance feel free to let us know.