I am not receiving an email back with a confirmation of the submissions.

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    Asked on April 02, 2013 at 03:36 PM

    I have tested it out and seen your answers to similar questions, but I am still not receiving an email confirmation back from those who have registered.  I know some people have said they had encountered issues with registration, not receiving a notification of their submission.

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    Answered on April 02, 2013 at 03:43 PM


    Upon checking your account, i found that your email id "cynthia.martinez@archny.org" is in our bounce list (reason mentioned below). 


    cynthia.martinez@archny.org is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'Denied by policy'


    I have removed this email address from the bounce list and you should start receiving submission email notification. Please test and let us know if it works for you now.