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  • Profile Image

    I am not receiving an email back with a confirmation of the submissions.

    Asked by youthministry on April 02, 2013 at 03:36 PM

    I have tested it out and seen your answers to similar questions, but I am still not receiving an email confirmation back from those who have registered.  I know some people have said they had encountered issues with registration, not receiving a notification of their submission.

    Page URL:
    http://www.jotform.com/?formID=22926000047140

    Submissions email
  • Profile Image

    Answered by sidharth_kch on April 02, 2013 at 03:43 PM

    @youthministry

    Upon checking your account, i found that your email id "cynthia.martinez@archny.org" is in our bounce list (reason mentioned below). 

    Result: 

    cynthia.martinez@archny.org is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'Denied by policy'

     

    I have removed this email address from the bounce list and you should start receiving submission email notification. Please test and let us know if it works for you now.

    Thanks,

    Sidharth