The confirmation email with the filled in details is coming back blank.

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    Riverlinks
    Asked on October 17, 2019 at 04:35 AM

    I have just made a form as i usually have in the past, however this time the email that i am receiving when i have done a test to make sure the email i receive is layed out correct, does not have any content. 

    Not sure why this is, i have followed the same process as my other forms, but this one is being strange.... 

    It wont allow me to change the the title of the email either. It shows the form as being blank.... I'll pop in screenshots below. 

    Any help would be amazing to fix this :) Thanks in advance. 

    Screenshot
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    jherwin
    Answered on October 17, 2019 at 06:51 AM

    Could you please let us know to which form this issue is related to?

    Also, please try creating a new notification and see if the issue persists there.

    Guide: Setting-up-Email-Notifications

    Please give it a try and let us know how it goes.

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    Riverlinks
    Answered on October 17, 2019 at 08:22 PM

    This is relating to the "Excursion" form i have set up. 


    i will give the new notification a try. Hopefully this works :) thanks!

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    jherwin
    Answered on October 17, 2019 at 09:04 PM

    I created a new notification for your form and it works fine. If the newly created notification is working as expected on your end then you can delete the old one and keep the newly created notification.

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    Riverlinks
    Answered on October 17, 2019 at 09:31 PM

    Thanks!!!! you were super helpful :)