The attachments added on the form are not appearing in Airtable

  • Mohammed Abulhasan
    Asked on October 17, 2019 at 5:03 AM

    Hi, for some reason the attachments added on the form are not appearing on Airtable in their respective fields. Note that that these attachments are appearing in Jotform's Inbox.

  • Girish JotForm Support
    Replied on October 17, 2019 at 7:07 AM

    I checked your form and could see that you have set up the integration correctly on JotForm. But have you set up the attachment fields correctly on Airtable? The CV and Photo fields should be set up as "Attachment" field type in Airtable.

    15713102861710 9 Screenshot 10

    I cloned your form, integrated with Airtable and was able to receive the attachments in the Airtable account.

    15713103351710 12 Screenshot 21

    15713103961710 13 Screenshot 32

    As mentioned above, please check the field type on Airtable and if all is fine, try to reintegrate the form with Airtable.