How can I stop payments for a subscription?

  • Profile Image
    ACCBO
    Asked on October 17, 2019 at 09:09 AM

    here is the payment I want to cancel 

    Profile ID: I-C8XVL68L4SKS
    Payments from:  Tony Vezina
     tonyvezina10@gmail.com
    Payments to:

    Jotform Inc.
    support@jotform.com

    Payments for:  Jotform silver monthly
    Amount to be paid each time: $39.00 USD
    Billing cycle: Monthly
    Payments start: July 17, 2019
    Payments stop after cycle: Until cancellation
    Payments will be made from:
    PayPal Cash P


  • Profile Image
    jherwin
    Answered on October 17, 2019 at 11:21 AM

    To clarify, do you want to completely cancel the subscription or do you want to cancel the renewal for next month? Please confirm.

    Looking forward to your response.

    Thank you.