404 Error when clicking attached document?

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    weavereggs
    Asked on October 17, 2019 at 11:58 AM

    Hello. Very strange problem we are having here. A user has submitted the job application via our website. 

    When the end user gets the email, there is a file they uploaded as we encourage them to upload a resume with the form. 

    When the link is clicked, it shows a 404 error. 

    Please read the email I have attached from my client. I am the guy that is setting up the form for them. The link however, is working on my end. It downloads the document when clicked. 


    Thank you, 


    Kyle

    Screenshot
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    Nik_C
    Answered on October 17, 2019 at 02:09 PM

    In order for someone else to be able to view uploaded files without logging in to your account, please make sure that this option is unchecked:

    https://www.jotform.com/myaccount/settings

    1571335245Screenshot 2019-10-17 at 19.59
    Let us know if you have any further questions.

    Thank you!