Almost out of payment submissions due to error and necessary testing of iframe

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    ncaaca
    Asked on October 17, 2019 at 04:37 PM

    I'm submitting this ticket because I fear the other one may be closed.  Here is the ticket that I am referring to https://www.jotform.com/answers/1990561-Iframe-embed-widget-Embedded-forms-no-longer-going-to-external-web-page-upon-submit#22

    I'm almost out of payment form submissions for the month because between jotform techas and what I did to try to get the iframe working, there was an exta 54 submissions on the clone form of dummy credit cards as we troubleshot and eventually solved this problem.  Can you add that back to my submissions for the month (ASAP)?  


    thanks


    Brad


    thanks


    Brad

  • Profile Image
    Mike_G
    Answered on October 17, 2019 at 06:39 PM

    I see that one of my colleagues has already assisted you with your concern in another thread.

    https://www.jotform.com/answers/2005373

    If you have any follow-up questions about the same concern, please do not hesitate to let us know in that thread to avoid confusion.