How can I transfer my account to a company account?

  • evette1234
    Asked on October 17, 2019 at 6:13 PM

    Hi Team,

    Currently our company is using an account which is actually someone's personal account.

    Is it possible to swap this to a company account (perhaps enterprise?) without losing any of our forms or account settings?

    There are a lot of forms that we don't want to have to recreate if possible

    Regards, Evette

  • David JotForm Support Manager
    Replied on October 17, 2019 at 7:23 PM

    The owner of the account would need to contact us to request the transfer of the forms(and data) to the new account.

    If the personal account in question is this "evette1234"(from where you are currently contacting us), please confirm which forms will be transferred, and the username of the account where they will be transferred to.

    In regards to the Enterprise plan, you may contact our Enterprise Sales team if you are interested in adding sub-users in order to share access to specific forms with someone else's account: https://www.jotform.com/enterprise/

    Let us know if you have more questions, we will be glad to assist you.