What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not getting email of the form submitted

    Asked by strideryte on April 02, 2013 at 11:13 PM
    Page URL:
    http://www.strideryte.com/?page_id=101

    email
  • Profile Image

    Answered by jeanettebmz on April 02, 2013 at 11:43 PM

    I have checked your form and it seems your email notification is correctly configured to recieve submissions at info@strxxeryte.xxx, I have even checked our bounce list, but your email is not there

    Can you please check your spam folder to see if the submissions has been sent to it?

  • Profile Image

    Answered by strideryte on April 03, 2013 at 12:22 AM
    It finally showed up. The form was submitted at 3pm but didn't come through
    till after 10pm. Is it normal to take that long?
  • Profile Image

    Answered by jeanettebmz on April 03, 2013 at 12:52 AM

    No, it should not be that way. I think it's a problem in your email service provider side

    Please make sure that your  service provider for info@strxxeryte.xxx  , doesn't have our domains in a black list

    Our domains are:

         Jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    If you have more questions, let us know