What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your form and it seems your email notification is correctly configured to recieve submissions at firstname.lastname@example.org, I have even checked our bounce list, but your email is not there
Can you please check your spam folder to see if the submissions has been sent to it?
It finally showed up. The form was submitted at 3pm but didn't come through
till after 10pm. Is it normal to take that long?
No, it should not be that way. I think it's a problem in your email service provider side
Please make sure that your service provider for email@example.com , doesn't have our domains in a black list
Our domains are:
If you have more questions, let us know