I'm not getting email of the form submitted

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    strideryte
    Asked on April 02, 2013 at 11:13 PM
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    jeanettebmz
    Answered on April 02, 2013 at 11:43 PM

    I have checked your form and it seems your email notification is correctly configured to recieve submissions at info@strxxeryte.xxx, I have even checked our bounce list, but your email is not there

    Can you please check your spam folder to see if the submissions has been sent to it?

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    strideryte
    Answered on April 03, 2013 at 12:22 AM
    It finally showed up. The form was submitted at 3pm but didn't come through
    till after 10pm. Is it normal to take that long?
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    jeanettebmz
    Answered on April 03, 2013 at 12:52 AM

    No, it should not be that way. I think it's a problem in your email service provider side

    Please make sure that your  service provider for info@strxxeryte.xxx  , doesn't have our domains in a black list

    Our domains are:

         Jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    If you have more questions, let us know