Form contents not submitted to Airtable

  • LOPF
    Asked on October 18, 2019 at 7:37 AM

    Hi, my form is integrated with Airtable.

    Form submission does not populate Airtable.

    I have tried editing the response but this has not worked.

    The id is 92034424367354

    Thank you

     

  • Richie JotForm Support
    Replied on October 18, 2019 at 8:49 AM

    To clarify, some fields data are not forwarded to AirTable?

    I have tested your form and it seems the integration is working correctly at my end.

    Form contents not submitted to Airtable Image 1 Screenshot 20

    Can you please try to re-integrate Airtable with your form and let us know if the issue still remains?

    If the issue remains, kindly share the fields that are not forwarded to your Airtable and if possible, can you please share a screenshot of your table?

    Guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

  • LOPF
    Replied on October 18, 2019 at 9:30 AM

    Hi, I just rebuilt the integration but no fields from the submission come through to Airtable yet.


    Thanks for looking at this.

  • Richie JotForm Support
    Replied on October 18, 2019 at 9:41 AM

    Do note that the form must be submitted first before the data would be passed to the Airtable Integration.

    I have checked your form and you have only 1 submission.

    Can you please try another submission and let us know how it goes?

  • LOPF
    Replied on October 21, 2019 at 6:48 AM

    I found the problem I think - a multiple choice field with an 'other' option. When I removed the 'other' option from this field the integration worked.

  • Girish JotForm Support
    Replied on October 21, 2019 at 7:04 AM

    Glad to know that the integration is now working for you.

    Please let us know if you have any further difficulties.