How do I upgrade to the Storage plan?

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    Asked on October 18, 2019 at 07:42 AM


    We are wanting to upgrade to the storage package but it seems to have been taken away from the pricing guide, was this a promotion or are we able to still buy this?

    Many thanks,



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    Answered on October 18, 2019 at 09:06 AM

    The Storage plan appears when you have exhausted your submission limit. The storage limit for a starter plan is 500. Currently, you have 283 submissions in your account. I have noticed that you have crossed your total Forms limit which is 5 but your account is having 22 Forms.

    Please upgrade your account at the earliest to remove the overlimit status on your account.

    To upgrade the account please refer to this guide:

    Let us know if you have further questions.