please i need to change my username

  • vvfs
    Asked on October 18, 2019 at 3:01 PM

    Kindly change my username from vvfs to ca.aspx

  • Ivaylo JotForm Support
    Replied on October 18, 2019 at 3:15 PM

    We can change the username for you. However, please note that only alphanumeric characters and '_' allowed. So, we can not change it to ca.aspx. Please provide another username.

    It will be better, if you provide three alternate names in case some of the proposed usernames is not available.

    Please also have in mind that Custom URLs names (ie:http://www.jotform.com/vvfs/myform) will not work once we change an account username. However, it is easily fixable by setting up a new one, with the new username. Direct form links like http://jotformpro.com/form/31370599803964 will be fine.

    We will wait for your response.