My form is not going to the correct page

  • christianlayman
    Asked on October 18, 2019 at 3:33 PM

    Hello,

    For some reason my form is not responding correctly. 

    On my first page, at the bottom I have "To rent facilities or equipment?" as a single response field. The condition upon "yes", is supposed to go to page 2,, but it goes to page 14.

    It was working fine until I sent out a link for my coworkers to check the work.

    Please help.

     

    Page URL: https://www.jotform.com/build/92867280090159?iak=-removed-
  • Mike_G JotForm Support
    Replied on October 18, 2019 at 4:32 PM

    I would like to apologize for any inconvenience. I was able to reproduce the issue you have described. However, this condition

    1571430450zt16 27 08 Screenshot 10

    becomes in conflict with this condition,

    1571430497zt16 27 52 Screenshot 21

    if the "Ministry Department" field IS NOT EQUAL to "411 - Missions".

    This is the reason why you are being redirected to Page 14 from Page 1.

    Can you tell us which of the conditions above should be prioritized, please?

  • christianlayman
    Replied on October 18, 2019 at 5:54 PM

    It looks like you didn't get my response about an hour ago.


    Thank you for your reply.

     
    the one that goes to page two would be the priority.
    The one that hides the mission page is not supposed to show up until clicking on the next button of page 12, "7400 Ministry Dev Cont".
     
    Can you correct it or show me how to correct it?
     
     
    How do the conditions work? Do they read line by line as a user moves through the form?
     
    Thanks.
  • Mike
    Replied on October 18, 2019 at 6:52 PM

    Your form seems to be navigating properly to the second page now. Please note that the form conditions are not executed one by one, the form evaluates all conditions in real-time.

    If you are still experiencing unexpected results, I would like to suggest starting from disabling the 'Continue Forms Later' option. This option saves the previous answers, so this might affect the conditional behavior.

    My form is not going to the correct page Image 1 Screenshot 20

  • christianlayman
    Replied on October 18, 2019 at 7:11 PM

    Thank you for your assistance.